Last updated: 27 October 2026

This notice explains how County Surfacing Contractors Ltd uses personal information when you visit cscontractors.co.uk, request a callback or contact us about surfacing and driveway work.

Who is responsible for your information?

County Surfacing Contractors Ltd is responsible for the personal information described in this notice. Contact us at info@cscontractors.co.uk, call 07833 700 400, or write to Metro House, 57 Pepper Road, Leeds, LS10 2RU. Please mark privacy enquiries “Privacy”.

Information we collect

When you make an enquiry, we collect the details you provide, such as your name, telephone number, email address, postcode, site location and project requirements. Please only include information needed for your enquiry and avoid sending sensitive personal information.

The website, enquiry forms and email delivery systems also process technical information such as your IP address, browser or device details, the page used, and the date and time of a submission. This helps deliver messages, diagnose faults and protect against spam and misuse.

How and why we use it

Enquiries, callbacks and quotations: to respond and discuss the work you request. Where you are considering a contract with us, this is processing needed to take steps at your request before a contract. For business contacts and general enquiries, we rely on our legitimate interest in responding and managing customer relationships.
Work and customer administration: to arrange and provide agreed services, communicate about projects and keep relevant business records, relying on contract, legitimate interests and applicable legal obligations.
Website security and message delivery: to operate the website, prevent abuse and investigate delivery problems, relying on our legitimate interest in providing a reliable, secure service.
Optional advertising measurement: with your Marketing cookie consent, Google Ads helps measure advertising, phone-link clicks and successful enquiries. You can reject these cookies or change your choice without preventing an enquiry.

Cookies and Google Ads

Our Cookie Policy explains the consent controls and technologies used. Google Ads cookies are only set if you accept them. Spam protection on our enquiry forms runs on our own server and does not use third-party services. Google explains its handling of information in its Privacy Policy and Terms.

Who receives information?

Relevant company staff handle enquiries and customer administration. Information is also processed through the website hosting, email delivery, security and technical support services used to run this website and deliver your messages. Where you consent, Google processes information through Google Ads. We may disclose information when legally required or when necessary to establish, exercise or defend legal claims.

Some third-party services, including Google, may process information outside the UK. The protections and transfer arrangements depend on the service involved. Contact us if you need further details about a particular provider or an international transfer.

How long information is kept

Retention depends on the purpose of the record: whether an enquiry remains active, whether it becomes a customer project, applicable accounting or other legal requirements, and any need to resolve a dispute or legal claim. Technical and message-delivery records are retained according to operational and security needs and the settings of the systems involved. Contact us to ask about the retention of a specific enquiry or to request deletion where applicable. The cookie preference duration is explained in the Cookie Policy.

Your rights and choices

Depending on the circumstances, you can request access to your personal information, correction, deletion, restriction of processing or a portable copy. You can object to processing based on legitimate interests and withdraw cookie consent at any time using the Cookie preferences link at the bottom of every page. Withdrawal does not affect the lawfulness of earlier processing. These rights are subject to applicable exemptions and legal obligations.

Email info@cscontractors.co.uk to make a request. We may need enough information to verify your identity and locate the relevant record.

Questions or complaints

Please contact us first so we can investigate any concern. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Changes to this notice

We may update this notice when the website or the way information is used changes. The date above identifies the latest version.